Terms of Service

1. Acceptance of Terms

By accessing or using Allign Inc's services ("TalkPilot"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Allign Inc provides an AI-powered platform designed to assist professionals and individuals with conversation coaching, transcription, documentation, and related insights. Our service is a tool and does not replace clinical, legal, medical, or other professional judgment.

3. Subscriptions, Free Trials, and Auto-Renewal

TalkPilot subscriptions are managed and billed by Apple through the App Store. Current subscription tiers are:

• TalkPilot Pro (Monthly), auto-renews monthly until cancelled
• TalkPilot Pro (Yearly), auto-renews yearly until cancelled

Auto-renewal: Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the period ends. Your Apple ID will be charged at the price displayed in the app at the time of renewal.

Free trials: If we offer a free trial (currently 7 days), you must cancel before the trial ends to avoid being charged. Trial eligibility is determined by Apple, generally, each Apple ID is eligible for one free trial per subscription group, ever.

How to cancel: iOS Settings → tap your Apple ID at the top → Subscriptions → TalkPilot → Cancel. Cancellation takes effect at the end of the current billing period; you keep access until then.

Refunds: All refund requests are handled by Apple, not TalkPilot. We do not have the ability to refund App Store purchases directly. You can request a refund at https://reportaproblem.apple.com. Whether Apple grants the refund is at their discretion.

TalkPilot Teams: TalkPilot Teams is billed by Allign Inc. through Stripe, per user, monthly or annually, with a minimum of 3 users. Every new self-serve workspace starts with a 30-day pilot: a payment method is required at setup, nothing is charged for the first 30 days, and cancelling in the Command Center (Settings → Billing) before day 30 means nothing is ever charged. After the pilot, the subscription renews at the end of each period until an admin cancels it; charges already made are not refunded. The refund section above applies only to purchases made through Apple.

Price changes: If we raise prices, we'll notify you at least 30 days in advance via email and in the app. You can cancel before the new price takes effect.

4. Apple Standard EULA

License. TalkPilot grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use TalkPilot on any compatible Apple device that you own or control, solely for your personal, non-commercial use, subject to these Terms and the Apple Media Services Terms.

Unless TalkPilot has provided you with a separate written agreement, your use of the iOS app is governed by Apple's Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Apple as Third-Party Beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms of Use, and that upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

5. Recording, Transcription, and Consent

TalkPilot listens to and transcribes conversations when you activate a session. You are responsible for obtaining any consent required by law from the other people in the conversation.

Recording laws vary significantly by jurisdiction:

• Some places ("one-party consent" states like New York, Texas), only you need to consent
• Other places ("two-party" or "all-party consent", like California, Washington, Florida, Illinois, and most of the EU), every participant must consent
• Some places prohibit certain types of recording entirely

TalkPilot does not know which jurisdiction you are in or who is present in your conversation. It is your sole responsibility to:

• Understand the recording laws that apply to you
• Obtain whatever consent is required
• Stop using TalkPilot if you cannot obtain that consent

If you use TalkPilot in a professional context, you are responsible for complying with all applicable professional, privacy and informed-consent requirements.

You agree to indemnify and hold harmless TalkPilot and Allign Inc for any liability arising from your failure to obtain required consent.

6. AI-Generated Content Disclaimer

TalkPilot uses artificial intelligence to generate suggestions, summaries, transcripts, and other content. AI output may be incorrect, incomplete, biased, or inappropriate for your situation.

• AI suggestions are not professional advice (medical, legal, therapeutic, or otherwise)
• Transcripts may contain errors, especially in noisy environments, with multiple speakers, or with technical vocabulary
• Summaries are generated by language models and may misrepresent what was said

Always use your own judgment. Do not act on AI output without verifying it. Do not rely on TalkPilot as a substitute for licensed professional services.

If you are a licensed professional using TalkPilot in your practice (e.g., a therapist), the AI output is a tool to assist you, it does not replace your clinical judgment, your obligations to your clients, or your professional standards.

7. Professional Responsibility

If you use TalkPilot in a professional capacity, you acknowledge that:

• You are licensed or qualified as required in your jurisdiction
• You are solely responsible for all professional decisions and client care
• TalkPilot's AI suggestions are advisory only and should be verified
• You will maintain appropriate professional liability insurance
• You will comply with all applicable professional ethics and standards

8. Acceptable Use

You agree NOT to use TalkPilot to:

• Record anyone without required consent
• Conduct surveillance or stalking
• Violate any law or regulation
• Infringe anyone's intellectual property
• Process personal data in ways that violate applicable privacy laws
• Reverse engineer, scrape, or otherwise abuse our services
• Resell, sublicense, or commercially exploit TalkPilot without our written permission

We may suspend or terminate your account if you violate these rules, with or without notice.

9. Account Eligibility & Responsibilities

You must be at least 18 years old to use TalkPilot. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

You also agree to:

• Provide accurate registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Not share your account with others

10. Intellectual Property

Allign Inc retains all rights to the platform, software, and AI models. You retain ownership of your content and session data. We may use anonymized, aggregated data to improve our services.

11. Disclaimers and Limitation of Liability

TalkPilot is provided "as is" and "as available." We do not guarantee:

• Uninterrupted service
• Accurate transcription or AI output
• That TalkPilot will meet your specific needs
• Compatibility with any specific recording or note-taking workflow

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLIGN INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY, ARISING FROM YOUR USE OF TALKPILOT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total cumulative liability to you for any claim arising from your use of TalkPilot is limited to the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow these limitations, so they may not apply to you in full.

12. Indemnification

You agree to indemnify, defend, and hold harmless TalkPilot, Allign Inc, and its affiliates from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from:

• Your use of TalkPilot
• Your violation of these Terms
• Your violation of any law or third-party right
• Your failure to obtain consent for recordings
• Your professional advice or services delivered while using TalkPilot

13. Termination

You can cancel your subscription anytime through Apple. To delete your account or request data export, email alexis@talkpilot.co (in-app deletion is not currently available).

We can suspend or terminate your account if you violate these Terms, abuse our services, or fail to pay. We'll give reasonable notice unless the violation is severe.

After termination, you lose access to TalkPilot and all session data we cannot recover, unless you've previously exported it.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to the jurisdiction of those courts.

If you are a consumer based in the EU, UK, or other jurisdictions with stronger consumer protection laws, you retain whatever rights those laws give you that cannot be waived.

15. Changes to These Terms

We may update these Terms occasionally. We'll post the new version at this URL and update the "Last updated" date. For material changes, we'll notify you in the app or via email at least 30 days in advance. By continuing to use TalkPilot after changes take effect, you accept the new Terms.

16. Contact

Questions about these Terms? Email alexis@talkpilot.co.

Mailing address: Allign Inc, 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, USA (Registered Agent: Legalinc Corporate Services Inc.)

See also our Privacy Policy.